Next Generation Business Handbook – New Strategies from Tomorrow′s Thought Leaders

Preface.
<p>Acknowledgments.</p>
<p>SECTION I: LEADERSHIP.</p>
<p>Introduction.</p>
<p>Part One: Leadership and the Business Environment.</p>
<p>1. The Effective Leader.</p>
<p>2. Using Organizational Culture as a Leadership Tool.</p>
<p>3. Leadership and Innovation.</p>
<p>4. Leadership and Destructive Self–Confidence.</p>
<p>Part Two: Leadership and Learning.</p>
<p>5. Leading by Analogy.</p>
<p>6. Career Imprinting and Leadership Development.</p>
<p>Part Three: Leadership and Employees.</p>
<p>7. Leading by Doing.</p>
<p>8. Leadership to Improve Performance.</p>
<p>9. Managing Leadership Images.</p>
<p>Part Four: Leadership and the Workplace.</p>
<p>10. Leadership in the Virtual Workplace.</p>
<p>11. Leadership in a Branded World.</p>
<p>12. Managing a Self–Managed Team.</p>
<p>13. The Merchandising of Leadership.</p>
<p>SECTION II: STRATEGY.</p>
<p>Introduction.</p>
<p>Part One: Strategies for Competitive Advantage.</p>
<p>14. Quality Strategy.</p>
<p>15. Competing on Social Capabilities.</p>
<p>16. Dynamics of Competitive Interaction.</p>
<p>17. Strategic Advantage and the Dynamics of Organizational Competence.</p>
<p>Part Two: Strategic Planning and Renewal.</p>
<p>18. To Plan or Not to Plan?</p>
<p>19. Mastering Strategic Renewal.</p>
<p>Part Three: Strategies for the Networked Economy.</p>
<p>20. Value Creation in the Networked Economy.</p>
<p>21. Global Strategy in an Internet Era.</p>
<p>Part Four: Strategies for Business Expansion.</p>
<p>22. Symbiosis or Parasitism?</p>
<p>23. Globalization and Management Attention.</p>
<p>Part Five: Strategies for Nonprofit Organizations.</p>
<p>24. Strategy Dynamics for Nonprofit Organizations.</p>
<p>SECTION III: CUSTOMER MANAGEMENT.</p>
<p>Introduction.</p>
<p>Part One: Relating to the Customer.</p>
<p>25. Understanding Customer Needs.</p>
<p>26. Strengthening Customer Relationships.</p>
<p>27. Building Customer Interface.</p>
<p>28. Avoiding Traps in Customer Relations.</p>
<p>29. Customer Relations Online.</p>
<p>Part Two: Experience with the Customer.</p>
<p>30. Customer Experience.</p>
<p>31. Coping with Critical Criticism.</p>
<p>32. Growing Pains.</p>
<p>33. Persuading with Emotions.</p>
<p>Part Three: Managing the Customer.</p>
<p>34. Strategic Customer Management.</p>
<p>35. Designing Supply and Distribution Channels.</p>
<p>36. Managing Global Customers.</p>
<p>SECTION IV: ENTREPRENEURSHIP.</p>
<p>Introduction One.</p>
<p>Introduction Two.</p>
<p>Part One: Entrepreneurial Behavior.</p>
<p>37. The Effective Entrepreneur.</p>
<p>38. Entrepreneurial Opportunities.</p>
<p>39. Nature of Entrepreneurship.</p>
<p>Part Two: Entrepreneurship and Finance.</p>
<p>40. New–Venture Finance.</p>
<p>41. Untangling Service–for–Equity Arrangements.</p>
<p>42. Business Planning.</p>
<p>Part Three: Entrepreneurship and Strategy.</p>
<p>43. Playing Entrepreneurial Judo.</p>
<p>44. Success for New Ventures.</p>
<p>Part Four: Entrepreneurial Management.</p>
<p>45. Entrepreneurial Mind–Set in Multinational Corporations.</p>
<p>46. Sustaining Rapid Growth.</p>
<p>Part Five: Entrepreneurship and Economics.</p>
<p>47. Income Disparity and Entrepreneurship.</p>
<p>SECTION V: PEOPLE MANAGEMENT.</p>
<p>Introduction.</p>
<p>Part One: People–Management Strategy.</p>
<p>48. Talent–Management System.</p>
<p>49. Living Strategy.</p>
<p>50. Changing Foundations of People Management.</p>
<p>Part Two: HR Management.</p>
<p>51. Returning Human to HR Management.</p>
<p>52. Change Management and HR Practices.</p>
<p>53. What Really Matters in HR Management?</p>
<p>Part Three: People and the Organization.</p>
<p>54. The Four Thrusts Driving Corporate Renewal.</p>
<p>55. Creating the Family–Friendly Organization.</p>
<p>56. Transforming the Process of Staffing toward Innovation.</p>
<p>57. How Old You Are May Depend on Where You Work.</p>
<p>58. Tomorrow s Global Workforce.</p>
<p>SECTION VI: NETWORKED BUSINESS.</p>
<p>Introduction.</p>
<p>Part One: Organizations in the Networked ERA.</p>
<p>59. The Power of Networked Business.</p>
<p>60. Managing Networked Organizations.</p>
<p>61. Beyond Synergies .</p>
<p>62. From Extended Enterprise to Orchestrating a Team of Companies.</p>
<p>63. Digital Networked Business.</p>
<p>Part Two: Network Strategy.</p>
<p>64. Strategic Connections.</p>
<p>65. Technological Mediation as Strategy.</p>
<p>66. Seamless IT Alignment.</p>
<p>67. Seizing the Value of Online Auctions.</p>
<p>68. Building a Platform for E–Business.</p>
<p>Notes.</p>
<p>About the Leader.</p>
<p>About the Next Generation Business Thinkers.</p>
<p>Author Index.</p>
<p>Subject Index.</p>