Humanitarian Logistics

PROLOGUE Chapter 1: LOGISTICS OF HUMANITARIAN AID • Introduction • From Logistics to Supply Chain Management • Supply Chain Management • Supply Chain Management Fundamentals: Flows, Design, and Management Quality • Characteristics of a Humanitarian Supply Chain • Speed • Opportunities for Cross-Learning • Sharing Knowledge Between the Private and Humanitarian Sector • Conclusion Chapter 2: HUMANITARIANISM • Introduction • Not All that Glitters is Gold • Defining 'Humanitarian' • Humanitarian Space • Conflict Connection • The Humanitarian Challenge • Conclusion Chapter 3: PREPAREDNESS • Introduction • Hurricane Mitch • Successful Responses are not Improvised • Preparedness Challenges • Logistics Becomes a Central Function from Hurricane Mitch to Gujarat • Five Key Building Blocks of Preparedness • Preparedness Strategy Drives Response Effectiveness • Put an End to Fire-Fighting • Conclusion Chapter 4: COORDINATION • Introduction • The Need for Coordination • Levels of Coordination • Disaster Lifecycle • Matching the Lifecycle • Humanitarian Coordination: Obstacles to Overcome • Conclusion Chapter 5: INFORMATION MANAGEMENT • Introduction • Role of Information Management • Visibility (Pipeline) • Transparency (Process) • Accountability (Parties/Performance) • Benefits of Accountability • Information Flows • Conclusion Chapter 6: KNOWLEDGE MANAGEMENT • Introduction • How is Knowledge Created? • Knowledge is Created and Needed at Different Levels • Knowing Ahead of Time • They Know That You Don't Know What They Know … And It Will Cost You • Barriers to Knowledge Sharing • Conclusion Chapter 7: BUILDING A SUCCESSFUL PARTNERSHIP • Introduction • Humanitarian-Private Partnerships • Building Learning Labs • Back Office Support • Humanitarians in the Forefront • Forms of Corporate Support for Humanitarian Activities • CSR Partnership Challenges • Investing in Partnerships: The TNT-WFP Case • Value Through Learning • Learning: A Difficult Process that Needs to be Managed Proactively • Barriers to Exchange Best Practice • Conclusion EPILOGUE