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“Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.”
---Leonard L. Meer
Most books on manufacturing focus on production. This book is different; it describes techniques for excelling in engineering design, marketing strategies, and customer service inside a manufacturing company. Meer
Utilize a set of practical guidelines to help your Agile organization elevate software design quality as an important business driver to achieve customer satisfaction and, ultimately, higher revenue for your company. Meer
According to the World Economic Forum, creativity is considered to be the third-most-important skill for employees, behind complex problem-solving and critical thinking. Meer
This book presents machine learning models and algorithms to address big data classification problems. Existing machine learning techniques like the decision tree (a hierarchical approach), random forest (an ensemble hierarchical approach), and deep learning (a layered approach) are highly suitable for the system that can handle such problems. Meer
In most organizations, middle managers are in the best position to positively impact business results. Yet, for most of these uniquely talented business professionals, this opportunity is lost. Meer
Use them to transform your employees' day planners into powerful tools for cross-functional management. (Purchase of the forms includes permission to reproduce or modify then as needed to support implementation. Meer
True leadership is about character – the key to winning ‘the right way’. The Character Edge shows you why this is so important in today’s social environment and how to achieve it. Meer
A new approach to improving the production of goods and services, Constraints Management (CM), recognizes the powerful role of the constraint (the limiting resource) in determining the output of the entire production system. Meer
To achieve success in today's business climate you must do more than provide high quality low cost products to customers when and how they want them. Customers and suppliers require fully integrated information - throughout the supply chain or value chain. Meer
Everyone in business today has heard of the Theory of Constraints (TOC), developed by Eli Goldratt in his groundbreaking book The Goal. However, very few people know how to implement it in a manufacturing organization. Meer
Easy-to-follow and understand, The Systems Thinking Approach to Strategic Planning and Management presents the first practical application of "systems thinking", a concept first introduced by Peter Senge in the Fifth Discipline as a new, better and elegantly simple A-B-C approach to strategic management, planning, and change. Meer
When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten cycle times, improve quality, and increase user satisfaction in other areas of business such as Quality, Manufacturing, and Engineering. Meer
What makes successful people good at whatever they put their minds to? What makes winners win? What makes some people enjoy happiness? The author reveals the secret weapons people need in order to get what they want out of life. Meer
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