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Customer value management is a managerial approach in which customers are perceived as the company’s asset, the value of which may be measured and increased through the organization of processes around customer relationships. Meer
This book provides the readers with a thorough and systematic introduction to hesitant fuzzy theory. It presents the most recent research results and advanced methods in the field. Meer
This book offers new transparent views and step-by-step methods for performance evaluation of a set of units using Data Envelopment Analysis (DEA). The book has twelve practical chapters. Meer
This work represents the third entry of the series of works on “Chaos, Complexity and Leadership”. Contents of the book are composed from broad range of chaos, complexity and their applications in multi disciplines. Meer
This book investigates several duality approaches for vector optimization problems, while also comparing them. Special attention is paid to duality for linear vector optimization problems, for which a vector dual that avoids the shortcomings of the classical ones is proposed. Meer
The use of social media tools in the enterprise is expanding rapidly and yet, firms are still unclear about the overall value of this activity and how best to facilitate useful outcomes. Meer
This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. Meer
This open access book presents a number of case studies on digital transformation in Norway, one of the fore-runners in the digital progress index established by the European Commission in 2020. Meer
Futurists and scientists alike profess the coming of a new era in the history – the knowledge era. The notion of knowledge is as old as humans’ self-consciousness, but new challenges appear. Meer
What will business software look like in the future? And how will it be developed?
This book covers the proceedings of the first international conference on Future Business Software – a new think tank discussing the trends in enterprise software with speakers from Europe’s most successful software companies and the leading research institutions. Meer
This handbook is a compilation of comprehensive reference sources that provide state-of-the-art findings on both theoretical and applied research on sustainable fashion supply chain management. Meer
This book showcases the successful practices of manufacturing companies in Latin America, highlighting the strategies and technologies they have implemented to produce high-quality products and remain competitive in the market. Meer
Design thinking as a user-centric innovation method has become more and more widespread during the past years. An increasing number of people and institutions have experienced its innovative power. Meer
This book contains a selection of refereed papers presented at the “International Conference on Operations Research (OR 2013)” which took place at Erasmus University Rotterdam September 3-6, 2013. Meer
This book constitutes the proceedings of the International Conference on the Integration of Artificial Intelligence (AI) and Operations Research (OR) Techniques in Constraint Programming, CPAIOR 2014, held in Cork, Ireland, in May 2014. Meer
This book introduces the reader to the field of multiobjective optimization through problems with simple structures, namely those in which the objective function and constraints are linear. Meer
This book constitutes the proceedings of the 11th European Conference on Modelling Foundations and Applications, ECMFA 2015, held as part of STAF 2015, in L`Aquila, Utaly, in July 2015. Meer
This book constitutes the refereed proceedings of the 8th International Conference on Model Transformation, ICMT 2015, held in L'Aquila, Italy, in July 2015, as Part of STAF 2015, the federation of a number of the leading conferences on software technologies. Meer
This book is about innovation, big data, and data science seen from a business perspective. Big data is a buzzword nowadays, and there is a growing necessity within practitioners to understand better the phenomenon, starting from a clear stated definition. Meer
The book is a comprehensive guide to schematic models of methods engineering, offering a detailed analysis of these models and their applications in a variety of engineering fields. Meer
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