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Prioritising Business Processes

Design and Evaluation of the Prioritisation and Categorisation Method (PCM)

Paperback Engels 2017 9783319703978
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

This book addresses business process prioritisation – a problem in Business Process Management research that is often ill-structured and complex. The book introduces and describes the Prioritisation and Categorisation Method (PCM), a novel approach well aligned with today’s business needs and climate. It embraces an explorative approach to facilitating process innovation and designing new processes in dynamic environments.

Three classic theories are employed as the basis for PCM and summarised here – Ackhoff’s interactive planning, Winograd and Flores’ network of commitments, and Simon’s bounded rationality. In addition, the book features a tutorial on a web-based tool that facilitates the application of PCM, together with two industry case studies that illustrate the method in practice and demonstrate its value.

Specificaties

ISBN13:9783319703978
Taal:Engels
Bindwijze:paperback
Uitgever:Springer International Publishing

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Inhoudsopgave

Introduction.- Knowledge Base.- The Prioritisation and Categorisation Method - PCM.- Evaltuation of the PCM.- Discussions.- Conclusions.

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        Prioritising Business Processes