Technology Scorecards

Aligning IT Investments with Business Performance

Gebonden Engels 2009 9780470464564
Verwachte levertijd ongeveer 16 werkdagen

Samenvatting

Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance

Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations. In addition, it offers relevant discussion on how to integrate people, information, business processes, and technology, going beyond the simple project management or the deliver on promise slogans of technology vendors.

Dr. Sam Bansal (La Jolla, CA) has years of experience in the enterprise software industry, primarily focused in Consulting. He is head of SIS & Partner of Elixir Netcom Solutions, a technology solutions provider.

Specificaties

ISBN13:9780470464564
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:336

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Inhoudsopgave

Acknowledgements.
<p>Acronyms and Abbreviations.</p>
<p>PART I INTRODUCTION.</p>
<p>CHAPTER 1 Why Projects Fail, Scorecards, and How This Book Is Organized.</p>
<p>PART II PROMISE OF TECHNOLOGY.</p>
<p>CHAPTER 2 Strategic Enterprise Management.</p>
<p>CHAPTER 3 Supply Chain Management.</p>
<p>CHAPTER 4 Product Life Cycle Management.</p>
<p>PART III SCORECARD METHODOLOGY TO ALIGN IT INVESTMENTS WITH BUSINESS PERFORMANCE (DELIVER ON PROMISE).</p>
<p>CHAPTER 5 Strategy.</p>
<p>CHAPTER 6 Realization Phase.</p>
<p>CHAPTER 7 Human Factors.</p>
<p>CHAPTER 8 Umbrella Considerations.</p>
<p>CHAPTER 9 Performance Management.</p>
<p>CHAPTER 10 Summary.</p>
<p>References.</p>
<p>Index.</p>

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